Procurement SA

Access to the Procurement SA Capability Development Portal is for South Australian Public Sector Employees only.

While Procurement SA endeavors to deliver all courses on their advertised dates, it reserves the right to postpone or cancel them. In such circumstances, all registrants will be given the option either to transfer to the next available course or to receive a refund.

If a participant is unable to attend or complete a course in the required timeframes, please contact the Procurement SA Capability Development team via email, capability@procurement.sa.gov.au as soon as possible to discuss the available options. Cancellations, refunds, transfers and substitutes will be managed and/or issued in accordance with these Terms and Conditions depending on the mode of delivery as described below. Approval of refunds, transfers or substitute requests will be at the discretion of Procurement SA.

Procurement SA reserves the right to amend these Terms and Conditions at any time and will update all documentation and processes accordingly.

By agreeing to these terms and conditions you are giving Procurement SA permission to use your information for internal promotional purposes.

Please note Procurement SA does not share personal information outside of Procurement SA. 

Face-to-face courses

If sufficient notice is provided, it may be possible to either nominate an alternative substitute participant from the same public authority to attend the face-to-face course or transfer the original participant to an alternate face-to-face course in the future, subject to these Terms and Conditions, and those further outlined below.

Cancellations

Cancellation requests can only be submitted via e-mail to capability@procurement.sa.gov.au

1.    Registrations may be cancelled five (5) or more full business days prior to the commencement of the face-to-face course. Where refunds are required, a processing fee of $50 + GST will apply. Where the original enrolment is paid by credit card, the refund amount will be credited to that credit card.

2.    Cancellations received within five (5) full business days prior to the commencement of the face-to-face course will not be refunded where the enrolment has been paid by credit card. Where an invoice has been arranged for the enrolment, a cancellation fee will be invoiced for the full cost of the course.

Substitute and transfer requests

1.    Should a participant be unable to attend a face-to-face course, a substitute may be nominated by email to capability@procurement.sa.gov.au no later than five (5) full business days prior to the commencement of the face-to-face course.

2.    Should a participant request to transfer their registration to a later face-to-face course, the participant may do so at no charge, provided the request is submitted via e-mail to capability@procurement.sa.gov.au no later than five (5) full business day prior to the start of the face-to-face course.

3.    All substitute and transfer requests must include:

·        Name and contact details of the participant;

·        Name of the participant’s public authority;

·        Name of the face-to-face course;

·        Date of scheduled face-to-face course;

·        Reason for the substitute or transfer request;

·        Name and contact details of any substitute participant (if applicable); and

·        New face-to-face course date requested (if applicable).

4.    Where a transfer to a later course date is requested within five (5) full business days prior to the commencement of the original course date, a $50 + GST invoice processing fee will be invoiced.

No-shows

If a participant (or substitute participant, if applicable) is registered for a course and does not attend, or advises they cannot attend within the full five (5) business days, the course fee will not be refunded and cannot be used to arrange transfer to a subsequent course.

External formal qualifications coordinated by Procurement SA

1.    If a Public Authority agrees to a participant undertaking an external qualification coordinated by Procurement SA, for example the Diploma Procurement and Contracting, the following needs to be adhered to: The Public Authority pays the fee to Procurement SA up front before the qualification commences.

2.    On successful completion of the qualification, reimbursement will be paid as agreed to by the program terms of each given qualification, and upon invoice in the financial year as requested by Procurement SA.

3.    If the participant leaves or does not successfully complete the course, a reimbursement will not be paid by Procurement SA.

Payment

Payment for all courses is to be made via credit card, through the Procurement SA Procurement and Contract Management Capability Development portal.

In exceptional circumstances, where the public authority cannot pay for a course by credit card, Procurement SA can generate an invoice for payment on request via an email to capability@procurement.sa.gov.au. A $50 + GST processing fee will apply in this situation for the initial participant and an extra $10 + GST for each additional participant.

If a Public Authority has outstanding invoices (i.e. the invoice is 30 days past the due date) with Procurement SA, they will not be able to request payment via invoice for any other courses until the debt is paid. An outstanding invoice does not prevent the public authority from paying for any new courses via credit card.